IT HELPDESK
The IT Help Desk issues the official Southern photo ID card for students and employees. Your Campus Card is used for purchases, door access, clocking in and out for on-campus work, and more.
We can also help with computer problems at the IT Help Desk. For more information about the computer support services provided, click here.
Think Green
Returning students are encouraged to conserve resources by using their Campus Cards
as long as they still work. If you choose to continue using a previously issued card,
you may still get an updated picture taken for the Joker (pictorial directory) at
the IT Help Desk.
Lost or Stolen Cards
Immediately report a lost or stolen card to the IT Help Desk. Card use is disabled once we receive notice during business hours.
- Call 423.236.2707 or stop by during business hours.
- Leave a voicemail message at 423.236.2707 after hours.
- Use the online form to report a missing Campus Card.
Replacing Your Card
Southern provides each student with a free ID card upon arrival on the campus. Replacement
cards cost $15. Exceptions include worn cards that are due to use required by a job,
such as a dormitory resident assistant, as well as cards that show no visible signs
of wear but do not work. Replacement costs can be paid with cash, check, credit cards,
or funds from the student’s pre-paid account
Hours
| Mon-Thur | 8 a.m. - 5 p.m. |
|---|---|
| FRIDAY | 8 A.M. - 1 P.M. |
Contact
| phone | 423.236.2707 |
|---|---|
| LOCATION | WRIGHT HALL 2201 |